Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Position Overview:

We are seeking a highly skilled and experienced Workflow and Microservices Lead to join our dynamic team. The successful candidate will be instrumental in designing, developing, and maintaining robust, scalable, and secure applications using cutting-edge technologies. This role requires a strong understanding of Case management, Workflow (Business Process Management BPMN, Case management CMN), and Rules (Decision model DMN, Business Rules engine BRE) practices, as well as low-code platforms, contributing significantly to our core platforms and services.

Responsibilities:

• Lead the full lifecycle (design, development, automation, deployment, maintenance) and architectural evolution of robust Case management, workflow, and rules solutions.
• Collaborate effectively with cross-functional teams to integrate functions, define system enhancements, and ensure alignment with business goals.
• Provide advanced technical expertise, define coding and implementation standards, and drive innovative solutions by integrating in-depth business and technical understanding.
• Conduct mandated code reviews and foster a culture of continuous improvement.
• Integrate workflows seamlessly with Citi’s internal systems using available tools and capabilities.
• Mentor and coach other developers and analysts.

Qualifications:

Experience & Expertise

• 6+ years of hands-on experience in workflow and Business Process Management (BPM) platforms and related technologies.
• At least 2-3 enterprise implementations with IBM Business Automation Manager Open Editions (BAM) or IBM BPM (Business Process Management); experience in Fluxnova or Pega is a plus.
• Proven ability to set the strategic direction for and deliver end-to-end workflows that integrate seamlessly with operational data systems at enterprise scale.
• Extensive experience in building scalable, distributed, highly available systems.
• Ability to design and implement cost-effective, scalable solutions for the firm.
• Meticulous approach to delivering testable, maintainable, scalable, and configurable code.
• Deep real-world experience in BPM integration deliveries of enterprise software systems using industry-standard environments and OOB API with customization.

Technical Acumen

• Proficiency in Java, with practical experience applying it to build and maintain software applications in a professional environment.
• Extensive knowledge of Business Process Model (BPMN) and Decision Model & Notation (DMN) working with process workflow and orchestration, enabling the creation of applications that integrate various systems.
• Strong foundation in relational and non-relational databases (e.g., Oracle, MongoDB etc.) and data modeling for transactional systems.
• Experience with event-driven architecture and messaging platforms (e.g., Kafka, MQ).
• Solid understanding of RESTful API design principles, with a focus on reliability, security, and performance.

Education

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.