I thoroughly enjoyed the interview process with Shopify. I applied online through the careers section of the website and really took my time with the open response questions. I was contacted within the week to book my first 15-20 phone interview. I was asked a few questions about why I was interested in Shopify and to give an example of a recent challenge I overcame in my role (*hint follow the STAR model-- situation, task, action, results ;)). I was contacted within a week after that to schedule my life story interview. My interviewer was incredibly thoughtful, patient, and very interested in hearing my unique background. I was prompted to start from high school, though I took my life story back even further to talk about the example my parents set for me, childhood, teenage years, high school, college, and post-grad and weaved a lot of the a-ha moments together that I feel shaped the person I am today. I felt very relaxed, heard, and seen. Within about 2 weeks after this, I was asked to schedule my final interview: 2 back-to-back interviews with the Team Leads (the managerial position for which the position I'm applying for would report to). We went through situational questions and a deep dive of my resume, finding where my experience and values align with the company, mission, and position. There were a few questions that were a bit left field that I was unprepared for and did my best to show them my thought process, though was honest about where my knowledge of the industry/role fell short. I think I recovered pretty well, and would rate my confidence at an 8/10 after that interview. 2 weeks later, I was invited back to do another round of the final interview with different Team Leads. I studied very hard for this one and did my fair share of research on the questions/topics I fell a bit short of the first time around. The final, final interview went super well, it felt more casual, and about a week later, I received a phone call notifying me of a verbal offer, final offer pending conversations with my references :) Overall super pleased with the experience, I felt it was very fair, thorough, and holistic. I could feel the strong employee-centric culture this organization has, and that was really important to me in my job search.

Unlike any process I’ve had in my nearly 2 decades of experience. I was referred in and then sent to a recruiter who didn’t offer any advice on what to expect. She brought up compensation and only told me OTE. I always exceed my rev targets so I knew that wouldn’t be a problem but having been laid off, I wanted to know my base salary so I scheduled a 10 min meeting with her to get that info. She was condescending and acted like I didn’t listen the first time by saying “[My name] if you remember we discussed the OTE last time.” Totally gaslit me. I loved the people I spoke with though. They’re kind and funny and make the interviews conversational. I would’ve crushed this job but I think that simply because I only had a couple years of ecomm experience (even though I studied it like I was back in college for this), I wasn’t selected. Don’t listen to the “life story” advice. Just make sure you can connect the dots on your resume. Keep answers succinct & impactful because they have a huge candidate pool. This job is an 80/20 split, so the base pay (I assume) is pretty low and you have to sell to hit the 20% delta - which is a given these days, anyway. Love the company and the mission and bummed I didn’t get it but just had a bad taste in my mouth from the recruiter being hasty with me.