J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo en avr. 2014
Entretien
I completed an application & an online assessment, shortly afterwards I set up a time for a group interview. We were all asked 3 questions, 1) our work history, 2) give an example of when you went above and beyond for a customer, & 3) how did you contribute to a sales goal. Afterwards, we were able to ask questions. She said we would get an email if we did not get the position, I didn't get an email, but I also didn't get a phone call for a second interview until about a month later! Now I have the 2nd interview with a branch & service manager this week.
Questions d'entretien [1]
Question 1
How did you contribute to a sales goal. (I've never really worked in sales.)
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo
Entretien
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Questions d'entretien [1]
Question 1
How comfortable I would be teaching customers our new apps.
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo (Hallandale Beach, FL)
Entretien
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Questions d'entretien [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo (Hillsboro, OR)
Entretien
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Questions d'entretien [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it