Interview process was quick and efficient. I saw the Store Manager posting on Indeed.com and submitted my resume. The next day I was contacted by the recruiter through email to schedule a time for a phone screening. After that screening an interview was scheduled with the District Manager. At the actual interview I interviewed with the District Manager and another Store Manager. Interview was situation based where I was pressed for specifics (tell me about a time you helped an irate customer). The key was being as detailed as possible with all of your examples.

Online followed by phone screen ending with formal interview with 3 people. No follow up after interview with offer or decline. Now I understand why this bank is horrible! Doesn't even have the professional courtesy to follow up. This bank missed out and has a long road ahead. Good luck staying around more than a year!