J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez USAA (Phoenix, AZ) en avr. 2011
Entretien
Very tough interview process. Questions are predictable for the position, but the interviewers gave no feedback or expressions so it was impossible to tell whether I was doing well or not. Very professional as expected, but the long wait time and lack of feedback make it hard to know how well I did.
Questions d'entretien [2]
Question 1
Tell us about a difficult customer you have had to deal with in the past.
J'ai passé un entretien chez USAA (Colorado Springs, CO)
Entretien
Once you feel that the application you have to do it online questionnaire then once you did the online questionnaire he talked to a rep then which Dr hiring manager
Questions d'entretien [1]
Question 1
Situations that weren't applicable to situations that would happen in a call center
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez USAA (Colorado Springs, CO) en févr. 2024
Entretien
30 min phone interview that just went over resume and asked 1 situation based question. 1 hr zoom interview which was almost all situation based questions then we just talked about the role and the company as a whole. It was honestly a great experience.
Questions d'entretien [1]
Question 1
Lots of situation based questions. Tell me about a time you had “blank” experience with a customer and how you handled it. Probably 8 of those in total.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez USAA (Phoenix, AZ) en avr. 2021
Entretien
The interview was a teams call. You answer six questions from what looked like a list of 30 possible questions. Questions were standard customer service type interview questions. The give you a chance to ask any questions at the end.
Questions d'entretien [1]
Question 1
Tell me about a time you went above and beyond for a customer?