Questions entretien Customer Service chez USAA | Glassdoor.ca

Questions entretien Customer Service chez USAA

Entretiens chez USAA

6 Avis sur les entretiens

Expérience

Expérience
17%
83%
0%

Obtenir un entretien

Obtenir un entretien
67%
33%

Difficulté

3,5
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (9)  

Entretien de Customer Service

Candidat à l'entretien anonyme
Aucune offre d'embauche
Expérience neutre
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à USAA en janvier 2016.

Entretien

I had 2 phone interviews with USAA. After the first phone interview I was told that I would receive an email having me authorize a background check and then would further receive information for a drug test. They performed an extremely in depth background check (in which they found nothing) and my drug test came back clear prior to my second interview. The second interview was slightly uncomfortable as there were 2 people on the phone and they kept muting me and I felt like I was being disconnected.

Questions d'entretien d'embauche

Autres avis d'entretien pour USAA

  1. Utile (3)  

    Entretien de Customer Service

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à USAA en septembre 2015.

    Entretien

    The process was: drug screening, phone interview, manager interview, & background screening. The phone interview was about 15 min and fairly easy. Mostly decribing the job and asking behavioral questions. The manager interview consisted of behavioral questions and questions about your character. The manager interview was about 35 minutes.

    Questions d'entretien d'embauche


  2.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - San Antonio, TX (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien dificile

    Candidature

    J'ai postulé via une recommandation d'un employé. J'ai passé un entretien à USAA (San Antonio, TX (États-Unis)) en septembre 2013.

    Entretien

    Brief phone call asking my availability and general knowledge of accounting processes and customer service experience. It was a while back and it was for a temp to hire position.

    Questions d'entretien d'embauche

  3. Utile (2)  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Phoenix, AZ (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à USAA (Phoenix, AZ (États-Unis)) en avril 2011.

    Entretien

    Very tough interview process. Questions are predictable for the position, but the interviewers gave no feedback or expressions so it was impossible to tell whether I was doing well or not. Very professional as expected, but the long wait time and lack of feedback make it hard to know how well I did.

    Questions d'entretien d'embauche


  4.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - San Antonio, TX (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris 4 semaines. J'ai passé un entretien à USAA (San Antonio, TX (États-Unis)) en février 2010.

    Entretien

    I applied online and after recieving an email notification of employee referal. I was then requested to take an assesment that covered behavior and general knowledge. The test does require some scratch paper and maybe a calculator. Be sure to work in a quite environment and have plenty of time to complete the assessment.

    Questions d'entretien d'embauche


  5.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - San Antonio, TX (États-Unis)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à USAA (San Antonio, TX (États-Unis)) en novembre 2008.

    Entretien

    They contacted me by email to let me know they had reviewed my application and someone would be contacting me by phone. I received a phone call, they asked me a few questions and informed me that I would need to take a personality test online before going further in the interview process.
    They sent me instructions by email, I took the test and the results were pretty quick after that. I answered the questions honestly, and I consider myself to have pretty high moral standards, which may have been the problem I guess? Not sure, it doesn't really tell why you weren't a match, just sends you an email that you were not a match based on the test.

    Questions d'entretien d'embauche

    • No specific questions were difficult, just a lot of questions with no right or wrong answer and some didn't exactly match the way you felt. There are a lot of questions that have moral implications, and some that relate specifically to the job.   1 réponse

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