I applied online in mid February and received the assessment about a week later. The assessment is kind of difficult and it was timed. I was contacted in early March by a recruiter and she scheduled an interview with a hiring manager the following week. I got a call about a week after the interview with a job offer which I accepted. However, I got an additional call a couple of days later and got offered a job with a little more pay but essentially the same role and hours - new member solutions specialist. I took my drug test and my background check and was cleared within a week. I am expected to start next week (late April). All in all, the process took about 2 months but the recruiters have been amazing and very helpful throughout this whole process. The hiring manager interview was over the computer. Two people were on the line.. I believe HR was there to take notes! The interview was supposed to be 45 min long and mine was about 25-30 min. Questions were fair with a role play at the end. Be prepared to ask questions as well at the end. I did not get a chance to do a face to face interview because coronavirus had just started in my city and shut down home office.