First video-off call with recruiter, informative though spoke at breakneck speed. Received results within 2 days to proceed to interview stage. Scheduling done super promptly. Had to prepare for 2 assignments, one to troubleshoot an email addition issue, and the other to role play as a Customer Support Specialist. Exercise was about an hour each, including 15 mins with each manager on reflections on the exercises. Recruiter was helpful and guided a day or two before these assignments/ interviews with two managers. Managers were very encouraging and supportive. Informed of result within a couple of days. Very efficient.

The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.