J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez HubSpot (Cambridge, MA) en sept. 2018
Entretien
Three phone interviews and an in person interview. You'll have to learn the basics of the software to do a trial support call with a manager so they can see if you can talk to customers. The in person interview is a lot of behavioral questions.
Questions d'entretien [1]
Question 1
What was a time you dealt with a disappointed or dissatisfied customer?
Thanks for taking the time to write a review - we definitely recommend that candidates prepare for behavioral interview questions (the STAR method is a great interview technique to study!) and get familiar with our software before going through our process. So glad you decided to join us!
Best,
Becky
Autres retours d’entretien d’embauche pour un poste comme Customer Support Representative chez HubSpot
The first interview is aking you about your experience, expetations and then they'd ask you how to navigate in the hubsport platform and do a roleplay- Kind of difficult and its important to explore all the platform beforehand
J'ai postulé via un recruteur. Le processus a pris plus d'une semaine. J'ai passé un entretien chez HubSpot (New York, NY) en oct. 2021
Entretien
Recruiter reached out to me through linked in for position and did phone interview and wanted to move me through the process. Next I moved through the demo process and customer service lead was on her phone most of the time and was not professional or transparent. In the end, didnt here until a week later and they don't provide feed back because of how much people they are hiring which is unfortunate. Wouldn't reccomend since I had such a horrible and unprofessional experience .
