8y
Thanks for taking the time to write a review and I'm sorry your experience interacting with some folks on our team was subpar. To address your comments about the role play in particular, we've gotten feedback on how unprepared some candidates felt and are putting the finishing touches on a few videos and documentation that give an overview of the role plays and tips on how to maximize success. Really appreciate you calling out how we can get better - we'll continue to work with our team on this one. -Becky