-Online application- send off CV -Telephone interview with internal recruiter, basically to see if you can hold a conversation over the phone -Interview- Generally with a manager- I did with a director, have a conversation about your experience- a few competency based questions, a role play task of selling your service to a client then given feedback then a second try (the important think is to be persistent and listen to the feedback and apply it, they know you don't know much about how to do it, they look for potential) - Assessment centre- with 4-16 other people, one director and an internal recruiter- (think on your feet, research the company well, learn the four key values)- individual tasks, present yourself and why hays should hire you, write a job advert (look online at hays job adverts for this task before hand) role play phone conversation with a prospective client, then role play meeting with the client (can use imagination, if given a candidate and trying to sell them to the client, make up a back story) -Final interview with directors at the office you applied to- show how eager you are and how much potential, ask questions such as their personal journey through the company, be receptive and listen. Most important thing is to seem passionate and eager.