- Telephone interview Standard. - Face-to-face interview Describe your motivations and yourself, had to do a role-play of calling a client trying to sell a candidate. Key is to listen and bounce of what your interviewer is saying (i.e.. "I don't really have the time to speak with you, our computers are just being set up and everything is a mess" to which you respond "Oh, well did you know Hays has an IT department that could help out, why don't we talk about sending someone over to help on a short term contractual basis?") Boom. the job is yours. Also, make sure you know the Hays Brand values (expert, inquisitive, ambitious & passionate about people) - Assessment Centre 4 exercises, all of them require to think on your feet and once again.. listen and bounce off of what they say during the role plays. No group exercises, they judge you on individual based tasks. Just be calm, it's not that hard. - Final Interview You've more or less got the job. You get questioned by some senior people. Make sure you can describe your motivations for wanting the job, and why you'll be good at it.

They were not upfront the number of interview stages involved. Interviewed for their intern position and it was a 4 stage interview process with the last being interview with one of their Directors. Last two stages was just a calendar invite to attend a teams meeting with some individuals, no accompanying email or whatsoever to tell you what the invite was all about and I found this very unprofessional for a recruitment agency especially as there was no consideration that such appointment could clash with any prior appointment one already has going on. Interviews were generally OK and friendly until the last one with the Director who from first meeting came across as very unfriendly and towards the end, made me feel I was taking up too much of her time by asking questions at the end of the interview.