The process began with questionnaires, a background check, and a short phone conversation. Next, I had to go door-to-door, ask people a series of questions, and solicit their phone numbers for follow-up. There were several more phone interviews and two more in person for a total of nine interviews. The overall feel of the interview and hiring process was impersonal and frustrating. I had a hard time getting in touch with human resources, as did the advisors and recruiters within Edward Jones that wanted to hire me. I really liked the new people that I met through my contacts within the organization and the advisors that I met in person to interview with. They were supportive, hard-working individuals that took time out of their busy days to recruit and interview me. These people returned my calls promptly and answered my questions in detail. It was obvious that they cared. This was distinct from the culture at the HR department within the corporate office, where I felt very much like a number to be ignored. My recruiter and the advisors helping me tracked down my lost application twice during the process. In the end, I never even heard back from the corporate office regarding the status of my application-in spite of being reassured numerous times that I would at least get a phone call or an email with "Yea" or "Nay." I understand that HR departments can be busy places. I also understand that someone may not have wanted to hire me. A simple "no" in the appropriate place, such as during my numerous follow-up calls, would have helped considerably. I ended up accepting the same position with a competitor instead.