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      Capital One

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      Recherches associées: Avis sur Capital One | Offres d’emploi chez Capital One | Salaires chez Capital One | Avantages sociaux chez Capital One
      Entretiens chez Capital OneEntretiens d’embauche pour Customer Service Representative chez Capital OneEntretien chez Capital One


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      Entretien pour Customer Service Representative

      4 mars 2020
      Candidat à l'entretien anonyme
      Plano, TX

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Capital One

      Entretien pour Customer Service Representative

      11 mars 2026
      Candidat à l'entretien anonyme
      Alabang
      Offre refusée
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Capital One (Plano, TX) en févr. 2020

      Entretien

      I applied online, took an assessment which was super long. A recruiter called me and I explained my experience and what I’m looking for within the company/position. She liked my answers so she set me up with an interview. She also assisted me with what kind of questions they would ask. That was very helpful. She had set up the interview and it was in 2 weeks (February 20,2020) I had gotten to the interview and checked in with security, a recruiter walked me to the interview room she asked me if I wanted anything to drink I said water and she also showed me the bathroom. The recruiter asked me to let her know if my interviewer didn’t arrive on time. She was late so I called the recruiter saying oh she’s not here yet. She didn’t even apologize neither did the person interviewing me, so unprofessional! I first got the behavioral question interview and it went alright; at that point I was nervous cause she had come in late kinda shows I’m not a priority. Second interview was with a man and he was a supervisor for the position I applied for which was Auto Navigator. Basically it was a job fit interview... I thought it went very well but guess not. This company seems super competitive because both of my aunts are super smart women and they both got turned down here! Whatever, their loss.

      Questions d'entretien [1]

      Question 1

      Tell me about a time when you were put in a high pressure situation
      Répondre à cette question
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Capital One (Alabang)

      Entretien

      It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.

      Questions d'entretien [1]

      Question 1

      Tell me about yourself What is your weakness How do you handle irate customer
      Répondre à cette question

      Entretien pour Customer Service Representative

      7 août 2025
      Employé (anonyme)
      Fredericksburg, VA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Capital One (Fredericksburg, VA) en juill. 2025

      Entretien

      First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions

      Questions d'entretien [1]

      Question 1

      Tell me about a time where you helped a customer through an issue related to financial
      1 réponse

      Entretien pour Customer Service Representative (CSR)

      12 juin 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Capital One

      Entretien

      Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.

      Questions d'entretien [1]

      Question 1

      are you more relaxed or stress
      Répondre à cette question
      1