J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez CIBC (Toronto, ON) en juill. 2022
Entretien
half of the questions related to Customer services and half of the rest related to cash management and teller and responsibilities they have to know. some behavioral questions and cash handing management
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc