J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez CIBC (Toronto, ON) en juin 2012
Entretien
The initial interview can seem very simple to someone who has intermediate to advanced investment knowledge. You might be surprised if they ask you a question like what is a mutual fund, but they are trying to weed out candidates at this stage.
The interview is more fit based, meaning less of a focus on technical market knowledge and more on your ability to deal and interact with clients.
Be advised, the interviewers will give absolutely no feedback to your answers, barely even a nod, so don't think you are bombing the interview because your interviewer is staring back at you stone faced. It just seems to be interview protocol here.
Questions d'entretien [1]
Question 1
Can you always make money investing in mutual funds? I was stunned, the question seemed too simple so I paused for what seemed too long in trying to figure out if this was some kind of trick question. In the end, remember, they are just trying to weed out candidates who know nothing about the markets, You do not have to be a market wizard to get this entry level position.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc