J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez CIBC (Toronto, ON) en nov. 2018
Entretien
Applied online, the next day I got an email from HR to set a phone interview time. Had the interview 2 days later. A week later, I got a call from a bank manager to set in person interview. 2 days later, accepted job offer.
Questions d'entretien [1]
Question 1
Tell me about yourself?
Why CIBC?
Any past CSR experience?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc