J'ai postulé via la recommandation d'un employé. Le processus a pris 3 jours. J'ai passé un entretien chez CIBC (Toronto, ON) en avr. 2016
Entretien
get referral and go to onsite interview very soon with the general manager. positive feedbacks and get into the next process quickly. responsible and kind manager, pay attention to my answers and asked great quesitons.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc