J'ai postulé via un recruteur. Le processus a pris plus d'une semaine. J'ai passé un entretien chez American Express en mars 2016
Entretien
The interview process in Amex is bizarre, the HR has no idea if you ask them the job description they will guide you to ask the operations manager for any such questions. The operations manager on the other hand can not disclose the Company's personal Information. Moreover the questions asked by operations manager has no relevance with the experience or the job profile of the candidate. Highly disappointed with the whole process also they want the candidate to just appear as per there discretion as if he/she has no other work and is only desperate to join Amex.
J'ai postulé en ligne. J'ai passé un entretien chez American Express (Toronto, ON)
Entretien
There was a long interview process, jumping between four to five different people. and then a long background check process. Overall, the process ran pretty smoothly but was very long
Questions d'entretien [1]
Question 1
Tell me a time you delt with an irrrate customer and how did you handle this.
Interviewers focus on whether my personality matches with the company values, and whether my ability can master the job. The interview is relatively casual though, instead of asking questions in one way, they constantly provide feedbacks, including credits and guidiance.
Questions d'entretien [1]
Question 1
I am located in Hong Kong. If you work in a Cha Chaan Teng, do you think politeness is important?
Friendly and casual; hiring leader was friendly and interview questions were pretty casual. There was a small case study to gauge your problem solving skills and impromptu mock call session.