It is very difficult to get an interview at American Express. Once you do, you have to interview with HR first, then junior members of the department before interviewing with the person you will actually work with.

The interview process was smooth and swift. It's just the fact that I got ghosted. They said they would notify me in a week if I got a second interview, and the following week, they said they hoped to have someone picked. It's been four weeks, and I have heard nothing. I even emailed them and still didn't receive a response.