J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez American Express (New Brunswick, NJ) en mars 2022
Entretien
The interviewer was very understanding and patient. He made me feel comfortable enough therefore I did not feel nervous. He had no issues with repeating anything that was unclear. The interviewer was very eloquent
Questions d'entretien [1]
Question 1
What was one instance where you went out of your way to help a costumer
had three steps. interview with recruiter then had to come in and interview with performance based questions followed that up with a role play sesh. You then had to go on the website confirm everything is correct. then drug test and background check
Not good, they just asked star based behavioural questions and it sucks to remember the pattern . They should change the interview process /pattern.. and also I don’t think they know how to hire a person, shame on them
J'ai passé un entretien chez American Express (Toronto, ON)
Entretien
first interview- behavioral round with talent acquisition on teams
second interview-in person with 2 team leads, 5 behavioral question and scenario based
2 assessments for language and other types of assesments
Questions d'entretien [1]
Question 1
how would you handle a caller who asked you to do something against procedures