J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez American Express en nov. 2014
Entretien
The initial interview was very informative, asking the normal questions and going over the job description. The next interview was done via the phone as this was a virtual job opening. The second interview was about forty five minutes in length and the questions ask were STAR based which consisted of 4 questions. However, to break the ice the hiring manager ask the typical tell me about yourself...please be prepared and research the company values etc. it helps with the flow of the questions. Overall the interview was a good one because it allows you to use your past experiences to answer the questions.
Questions d'entretien [1]
Question 1
Describe a time where you had a deadline and you had to find a way to multi task to get the job done effectively and efficiently meeting all company policy and criteria.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez American Express (Clarksville, TN) en nov. 2021
Entretien
It was a two step interview, first was a one on one phone call with the first interviewer then a after I passed that there was a group interview via video webex. Was shuffled around with 10 other candidates between 4 different interviewers asking different questions.
Questions d'entretien [1]
Question 1
Tell me an example of how you dealt with an angry customer and how you calmed the situation
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez American Express (Phoenix, AZ) en mai 2018
Entretien
This interview was what is called a "round robin" interview. You will be interviewing with the travel managers as well as all travel team leads. So each part will be either with two team leads or one team lead and one manager. So each part with two people. There were four parts, all different questions.
Questions d'entretien [1]
Question 1
Part one was primarily about how past experience related to this position.
Part two was about customer service and customer service scenarios.
Part three was role playing; you are the travel agent, one manager or team lead is the customer calling in.
Part four basically went over benefits and what you are looking for in a new company.
J'ai postulé via un recruteur. Le processus a pris 3 semaines. J'ai passé un entretien chez American Express
Entretien
Phone interview with recruiter and an in person interview. It wasn't the interview that was an issue. It was how she lied about the salary. The other issue was the background check. I provided tons of information and they shipped it to some company in Mexico for confirmation.