I had two job interviews with Xero last year. For the first one, I had a phone screen with HR and an on-site interview with team members. it was a good experience in general. Though I didn't get the job in the end, they provided good feedback. The second job interview was with a different HR person. From the title, she seemed more senior than the first one. But I felt she didn't really care rather than just going through her standard question list and ticking the boxes. Because when I asked her a couple of basic job-related questions such as who's this job report to, and the team structure, she didn't even know or remember...lol

I had interacted with Xero for 2 roles. For the first role, I initially got the automatic rejection email, then the hiring manager contacted me and apologized and asked if I was still interested. In the first screening call, I again got the impression I will not be called for an interview, but then I did. Went through all interview stages pretty quickly, but then was not selected for the role, standard process and good feedback. When they asked if I was interested in a different role, the communication was honestly just all over the place, and I would dare to say the reason why I did not get the job. My email to advise on expectations for further interviews went unanswered, and then my further chat for the role was informal because I was not aligned on what I should have done. As final email, I was informed they paused hiring for the role, while I know that they filled the vacancies. So, I was lied to in order to not be asked for feedback maybe, when the initial mix up was because of miscommunication on their end. I honestly thought the world of Xero, but their recruitment give them a terrible reputation, and it has put me off ever applying for a role again with them.