I had previously worked for one of the managers at the location I was applying for in another job I had and she asked me to apply for the MSC position because she thought I would be good at it. I interviewed with the store manager and the manager I knew already, and waited about a week until I was asked to do a second phone interview with another store manager. I was offered the job just a few days after the phone interview.

The interview process had 3-steps with different managers. The store GM, a different store GM and the Area Manager. All of the questions had to do with getting to know you and asking about your experience. They also wanted to know what plans you had to improve the current operations process.