J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez USAA (San Antonio, TX) en avr. 2015
Entretien
After doing an online questionnaire I was scheduled for a phone interview. The phone interview lasted about 15 minutes. I was told it would take a few days for a manager to review my answers and if I was selected I would do an in person interview. I don't like having to wait to see how I did but this has become the new norm in hiring.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond for a disgruntled customer.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez USAA (Tempe, AZ)
Entretien
Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.
J'ai postulé en ligne. J'ai passé un entretien chez USAA (Tampa, FL)
Entretien
A lot of ice breaker questions - the intent is to get to know you.
Followed up with your typical "Tell me about a time when..."
At the end a quick summary and then you have the time to ask questions.
Questions d'entretien [1]
Question 1
Innovation, sales and overcoming objections, upset customer and multitasking. Wording is easy. OK to ask verifying questions and/or take notes.
A big focus is on sales - need to prepare for that and have a really good example.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez USAA (San Antonio, TX) en janv. 2016
Entretien
Online questionnaire, in-person interview with 2 people who started in my position and have moved up. It was a little strange because one of them made a comment about how long it took to get to where he was.
Questions d'entretien [1]
Question 1
How would you recommend other lines of business to someone who called for banking needs?