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      Entretiens chez TescoEntretiens d’embauche pour Customer Service Assistant chez TescoEntretien chez Tesco


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      Entretien pour Customer Service Assistant

      24 févr. 2016
      Employé (anonyme)
      Birmingham, Angleterre
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Tesco (Birmingham, Angleterre) en févr. 2016

      Entretien

      I have applied for 4 customer service assistant positions through their website tesco.com. Few days later I was sent a message saying: I'd like to invite you for an interview Tuesday 5pm (from the manager) . I confirmed that I would come. Upon arrival I had to sign in at the customer service desk. Surprisingly I saw that I wasn't the only one they're interviewing today... We were 10! So the manager took us upstairs to a meeting room. There she introduced herself and gave us 2 forms; Health check screening form and availability form. Subsequently she took out a small booklet where she wrote our names (on each book). This book had the interview question. Instead of giving them out so we can fill them, she asked us the questions and each person answered them while she wrote them down. (so she could hear and see us speak) I literally studied for the interview. I wrote down all the questions that might come up and answered them on a piece of paper. This helps a lot as you will be having your answers prepared for when the question comes up. To prevent sitting there scratching your head thinking 💭 I don't know what to say. Even if you have no answer to the question.. use your imagination, nobody can say that you're lying....! After that we were taken to the shop floor where we had to put out stock. We had to do the kitchen rolls, toilet roles and frizzy drinks. Another task was to tidy up the shelves, they call it "rumbling" lol. Was easy! Another tip; Be prepared! Bring with you, your passport, up to date CV and a PEN At the moment im waiting to get a call back! It will take them about a week. GOOD LUCK EVERYONE, I hope this was useful! And if u want the other interview questions, just let me know.. I have a list and they won't ask you anything outside the list.

      Questions d'entretien [5]

      Question 1

      Tell me about yourself?
      2 réponse(s)

      Question 2

      Tell me about a time you went out of your way for a customer
      1 réponse

      Question 3

      Tell me about a time you had to change behaviour to adapt to a certain situation.
      1 réponse

      Question 4

      Tell me about a time you worked under pressure.
      1 réponse

      Question 5

      Tell me about a time you had to follow rules and procedures
      1 réponse
      22

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Assistant chez Tesco

      Entretien pour Ccustomer Service Assistant

      19 mars 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Tesco

      Entretien

      Kind quick and helpful Asked good questions and everyone was friendly Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well

      Questions d'entretien [1]

      Question 1

      What is your experience for this role
      Répondre à cette question

      Entretien pour Customer Service Assistant

      9 nov. 2025
      Employé (anonyme)
      Thurso, Scotland
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Tesco (Thurso, Scotland)

      Entretien

      It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.

      Questions d'entretien [1]

      Question 1

      Describe a time you went above and beyond for a customer.
      Répondre à cette question

      Entretien pour Customer Service Assistant

      23 août 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Tesco

      Entretien

      Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one

      Questions d'entretien [1]

      Question 1

      Tell me about a time you delivered good customer service, what do you do in your free time for fun
      Répondre à cette question