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      Entretiens chez TescoEntretiens d’embauche pour Customer Assistant chez TescoEntretien chez Tesco


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      Entretien pour Customer Assistant

      8 oct. 2016
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Tesco en oct. 2016

      Entretien

      The first thing to say is that the interviews at Tesco are different depending upon which store you applied to. I applied to 2 express stores, Rayners Lane and Watford Langley, for the same position and they both asked different questions. I got a phone call from both stores about a week after filling out the online application. At Watford Langley, I was asked more generic interview questions and the manager did not seem to record my answers in writing (in front of me at least), whereas at Rayners Lane, I was asked scripted questions which the manager read off of a sheet and recorded my answers on front of me. However, both stores asked me to do a 'work sample', which is where you stock some shelves to see what it would be like to work as a customer assistant whilst a staff member checks in on you from time to time. I was unclear if how you do in the work sample contributes to whether you get the job or not, but the manager at Watford Langley said that she would talk to her colleagues to see how I got on during the work sample, whereas the manager at Rayners Lane said nothing about the work sample. Don't be afraid to ask questions of the floor staff whilst doing the work sample (I asked quite a few). Both managers were very nice and the interviews were very informal (I would still wear a shirt though), which put me at ease as I was a bit nervous going in. The manager at Rayners Lane said that he would be in touch within 7 days (I had the interview 2 days ago), so I haven't heard anything from him yet. The manager at Watford Langley didn't say when she would be in touch, but she phoned me about 6 hours later and offered me the job, which I accepted. I would also recommend having some questions prepared to ask them (I asked 4) as it shows an interest in the role. The questions I asked: What are the 'Buy as you Earn' and 'Save as you Earn' schemes? How is the annual bonus awarded? What is the overtime like here? Do you get busy at christmas? I didn't ask hardly any questions whilst during the interview at Rayners Lane, so perhaps this is why I haven't been contacted as of yet? 'Describe a situation where you have had to do something that made you uncomfortable.' However, when I couldn't ask this question the manager swapped it for 'Describe a time where you had to adapt your behaviour for a certain group of people or a certain situation.'

      Questions d'entretien [5]

      Question 1

      Rayners Lane 'Describe a time that you helped someone.'
      Répondre à cette question

      Question 2

      Rayners Lane 'Describe a time you had to follow a rule or procedure that you were uncomfortable with.'
      Répondre à cette question

      Question 3

      Rayners Lane 'Describe a time that you demonstrated excellent customer service.'
      Répondre à cette question

      Question 4

      Watford Langley 'Why do you want to work at Tesco?'
      1 réponse

      Question 5

      Watford Langley 'Why should I employ you? What personal qualities do you have that make you suited to the role?'
      1 réponse
      7

      Autres retours d’entretien d’embauche pour un poste comme Customer Assistant chez Tesco

      Entretien pour Customer Assistant

      17 juin 2026
      Employé (anonyme)
      Glasgow, Écosse
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Tesco (Glasgow, Écosse)

      Entretien

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Questions d'entretien [1]

      Question 1

      How do you ensure the best customer experience?
      Répondre à cette question

      Entretien pour Customer Assistant

      3 juin 2026
      Employé (anonyme)
      Maidstone, Angleterre
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Tesco (Maidstone, Angleterre)

      Entretien

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Questions d'entretien [1]

      Question 1

      Why would you like to work for Tesco?
      Répondre à cette question

      Entretien pour Customer Assistant

      27 mai 2026
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Tesco

      Entretien

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Questions d'entretien [1]

      Question 1

      A time i dealt with a difficult customer
      Répondre à cette question