J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez TTEC en août 2010
Entretien
I applied online. I continually encountered trouble when attempting to log in for the assessments. Altough I'd already established my username and password, the system continually rejected me. I contacted their online tech support .
Questions d'entretien [2]
Question 1
Was there ever a time that you had to compromise or bend the rules to meet a customer's satisfaction?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.