Le processus a pris 2 jours. J'ai passé un entretien chez TTEC en sept. 2010
Entretien
I saw an ad for the company on TV. Then I submitted my application through their on line web site. I was called within several hours. I scheduled an interview the following day. I completed a skills test at the site, then had a 1:1 interview and was offered employment. The following day I completed a urinalysis and then background check.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.