J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez TTEC (Springfield, MO) en juill. 2015
Entretien
There was no actual interview where you sit down with someone and they ask you questions, you come in to talk to HR and they offer you the job.
I applied online and was contacted via phone, I came in once to take a proficiency test which you can also take online which was just a really simple battery of computer skills and customer service call situations, also had to go do a drug test which the company pays for at a certain location and came in later for the interview but it's really just a job offer.
Questions d'entretien [1]
Question 1
They ask you what schedule you want to work, if you agree to the hours and pay rate etc and let you know about training and get you scheduled for a training class.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest