J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez TTEC en déc. 2011
Entretien
Was told that I would receive interview after the assement test. Test was very long, involved a techincal test, a test over basic windows commands, and a sales test that we had wear headphones and pick answers. Those were very obivous. The test included a lot of sales type questions, which I did not know would be part fo the job
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.