J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez TTEC (Sherwood, AR) en mai 2016
Entretien
I first applied online but then went in for an interview because I figured it would be quicker. The ad said $500 sign on bonus and $12 an hour to start. They had me take a computer assessment to see if my qualifications were fit for the job. They said congrats I'm hired, I start June 13, $10 an hour, no mention of sign on bonus. They said the $12 an hour was for a position they werent hiring for yet. Then I got an email about a week later saying that they felt my experience was not fitting the requirements for the job and I wont be able to work for them. I didnt like them from the start but I needed a paycheck. Also the little computer orientation that they had said its a casual atmosphere and we could wear jeans... I mean why not when its a call center an no one sees us. However the interviewer said that its business casual.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.