J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez TD (London, ON) en janv. 2015
Entretien
Customer service based, basic questions why you want to work for TD, how would you handle specific customer service based examples. First there was a telephone interview that was an hour long, she asked about my background in customer service and sales, why I chose TD, what I knew about the role, and other basic interview questions. Then I had a one on one interview a few weeks later, this was also customer service based, also some background questions about me, and behavioural based questions ("what would you do if blah blah blah).
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez TD (London, ON) en avr. 2026
Entretien
It was great! Tammy was very accommodating and she is always straight to the point. She was polite. Interview process was the same as others depending on wha specific role you are applying for.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez TD (London, ON) en juin 2025
Entretien
Pretty straight forward and easy. A phone interview and then a virtual interview. Then you get a response in 2 weeks. Overall the hiring manager was very straight forward about the process and general behavior questions
Questions d'entretien [1]
Question 1
Typical behavioral questions, tell me about a time etc.
One interview with HR, typical questions, however offer letter was not received until months later. If successful, you’ll receive a job offer (contingent on background & credit checks).
• You’ll go through training (typically 3-6 weeks of paid training on TD’s banking systems, call handling, and customer interactions). Employment began shortly after
Questions d'entretien [1]
Question 1
How would you deal with a difficult customer interaction, and how did you handle the situation, how did you deescalate the situation, and how did you turn this negative interaction into a positive interaction, and what would you do to ensure that the customer left the interaction happy