J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez T-Mobile (Old Bridge, NJ) en août 2023
Entretien
The interview process starts with you sending in a in person video to the hiring manager and then once that's been approved you take an assessment. Depending on if you pass or not you'll move on to the in person interview.
Questions d'entretien [1]
Question 1
How would you handle telling a customer that they weren't eligible for whatever they wanted?
J'ai passé un entretien chez T-Mobile (Baton Rouge, LA)
Entretien
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
J'ai passé un entretien chez T-Mobile (Tacoma, WA)
Entretien
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Questions d'entretien [1]
Question 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
J'ai passé un entretien chez T-Mobile (Dallas, TX)
Entretien
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services