J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez T-Mobile (Montgomery, AL) en sept. 2022
Entretien
Very aggressive targeting training to persuade consumers to switch from competitors. The training is not thorough and very superficial. The drive is to push the service above all, will the vail of customer love.
Questions d'entretien [1]
Question 1
How did you provide customer service in your past job
J'ai passé un entretien chez T-Mobile (Dallas, TX)
Entretien
I saw the job opening at JobBoard, so I was trying to apply. It was weird that they were required to do a personality quiz before anything else. It has more than 60 similar questions in a nonsense form(states that they made that for purposes).
Questions d'entretien [1]
Question 1
A personality quiz that has more than 60 similar questions in a nonsense form(states that they made that for purposes).
They ask about your background work experience / school if any. About 5 situational based questions. Then a little bit about why you want to work there. Takes about 30 mins or so.
Questions d'entretien [1]
Question 1
Situational based questions around customer service and working as a team
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez T-Mobile en juill. 2024
Entretien
Scheduled first interview, then said there would be a second interview. On the second interview, said there would be a third. Basically near zero communication between interviews and eventually an automated email saying I did not get the position. Even though I preform this job for my current employer, it seems that the interview matters more than your skills.