J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Starbucks (Markham, ON) en oct. 2010
Entretien
At first I had a phone interview. The manager asked me why I wanted to work at Starbucks, an example of a time where I provided exceptional customer service, and what my goals in life were. The phone interview went well so she asked me to come in for an interview the next day. There were typical questions, like what I think good customer service is, and she also told me about company background and what my duties would be. I thought it went well and she said she would call me that night for a second interview. A week later I never heard back, so I followed up and they said things were busy and they would call early the next week. It's been two weeks and I still haven't heard back yet.
Questions d'entretien [1]
Question 1
Explain a time you went out of your way to provide exceptional customer service?
J'ai passé un entretien chez Starbucks (Subang Jaya)
Entretien
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.
J'ai passé un entretien chez Starbucks (Londres, Angleterre)
Entretien
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Questions d'entretien [1]
Question 1
What's a difficult customer interaction you've had?
Easiest interview I've ever had. I was only asked 3 questions, 'tell me about yourself, what are your strengths & weaknesses, what is your availability?' Lasted about 10 minutes maximum
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