I had an employee referral. It was suggested I upload my resume to RBC's website. They contacted me to fill out a personality questionnaire.A few days later they asked my to apply for a specific job and sent me the posting (Client Service Representative). Within two weeks I was contacted for a phone interview. They called me the next day and went through a 30 min phone interview. I was passed through this, and was scheduled a in person interview with 3 managers the following week.