J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez RBC (Burnaby, BC) en sept. 2021
Entretien
Applied at the beginning of Sept 2021. Got a call from the recruiter 2 weeks later to schedule an interview within the same week. It was done virtually on WEBEX. for about 45min with 2 Community Managers.
Overall, the interview is very casual. They would tell you they just want to know you better if you ask them.
I was told to wait 1 week for feedback. Eventually, got a phone call, but ended up waiting 2 weeks instead because of delays apparently.
Questions d'entretien [1]
Question 1
1. Tell me about yourself.
2. What do you know about RBC?
3. Why choose RBC?
4. Greatest strength?
5. Biggest weakness?
6. Resume content-related questions.
7. What is your 5-year plan?
8. How would your prev. employer describe you.
8. Behavioural questions on teamwork and client management mostly (upset client and group conflict in my case).
9. Are you flexible on location/hours?
10. Specific question(s) based on the story you tell them. (This is good, it means they are listening to you).
11. Do you have any question(s)?
J'ai postulé en ligne. J'ai passé un entretien chez RBC
Entretien
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Questions d'entretien [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Questions d'entretien [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Questions d'entretien [1]
Question 1
background for 1st round, and behavior questions for 2nd round