Employee referral - got back to me in a week, interview in another week. Interview was pretty standard behavioural interview questions - ie, what would you do if a client came in yelling and screaming, what would you do if a high net worth client came in, how would you make a phone call to a client, it's the near the end of the week and you are below your sales target - how do you deal with this? Questions also referred a lot to previous work experience. Overall was a thorough and moderately difficult process.