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      Entretien pour Customer Service Representative

      6 sept. 2013
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez RBC en juill. 2013

      Entretien

      The hiring and interview process was different for myself than most. My resume was forwarded by a former Senior VP to a current regional VP. I was contacted within 2 weeks and an interview was scheduled for the next week. The Interview itself was very calm and relaxed atmosphere. It was with 2 of the regional VPs who were friendly and made me feel at ease. The interview was straight forward and consisted of 3 equal parts. First I talked about myself, both personal and professional, and what skills I could bring to RBC from my previous experience and education, Secondly I was asked questions, specifically regarding previous customer service and sales skills, about RBC & its core values, and which role I felt I was suited for. There was also a mock customer interaction/sale with one of the VPs. Finally I was given the turn to ask questions to the VPs. I asked questions regarding the culture at RBC, what a successful first year would be and the VPs personal careers with RBC have been. The interview took about 30 minutes, and was a positive experience. I went on vacation and the next week hadn't heard anything, so I emailed one of the VPs about my status. They called me the same day and gave me the good news that an offer was being extended to. They said my interview went quite well and that the standouts for them were that I took notes during the interview and asked insightful question, which clinched the role in their books.

      Questions d'entretien [1]

      Question 1

      Tossup between Tell me about yourself and the mock customer service and sales skill.
      1 réponse
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez RBC

      Entretien pour Customer Service Representative (CSR)

      10 juin 2025
      Candidat à l'entretien anonyme
      Toronto, ON
      Offre refusée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez RBC (Toronto, ON)

      Entretien

      It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard. It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard. It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard.

      Questions d'entretien [1]

      Question 1

      what is your 5 year plan
      Répondre à cette question

      Entretien pour Customer Service Representative

      26 mai 2025
      Candidat à l'entretien anonyme
      Winnipeg, MB
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez RBC (Winnipeg, MB)

      Entretien

      Good interview! Interesting , they text me and done a good job interview! Scheduled! Ils m’ont envoyé un mail pour me donner un RDV et puis faire un entretien de 30mn

      Questions d'entretien [1]

      Question 1

      Tell me about your self
      Répondre à cette question

      Entretien pour Customer Service Representative

      5 avr. 2025
      Candidat à l'entretien anonyme
      Vancouver, BC
      Offre refusée
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez RBC (Vancouver, BC)

      Entretien

      normal behavioural question, but hr is so rude before they get all your information, other department is okay, normal behavioural question, normal behavioural question, normal behavioural question, pay is not good

      Questions d'entretien [1]

      Question 1

      normal behavioural question, introduce yourself
      Répondre à cette question