J'ai passé un entretien chez Microsoft (New York, NY)
Entretien
Role play during the interview process about a service review in a day with a customer and discussion. 3 managers acting like the customer and you as the CSAM. After that, final round with 2 managers to make the final decision
Questions d'entretien [1]
Question 1
How do you approach a customer that has a bad reaction with support
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Microsoft (Londres, Angleterre)
Entretien
3 rounds, HR, hiring manager and CSU lead. Interview was mostly about my past experiences, dealing with conflict, managing customer crisis, leading Azure and MW discussions, working in a team,
J'ai postulé en ligne. J'ai passé un entretien chez Microsoft (New York, NY)
Entretien
First round first, followed by three interview rounds for the final round in a few weeks. Third round was 3 rounds with 5-10 mins intervals. I really loved interviewing with Microsoft. Each interviewer seemed like people I would also love to work with.
Reach out by HR recruiter, then 3 interviews with manager and team members. After interview a follow up with recruiter that I was preferred candidate and salary/bonus negotiations. This was my third time applying and first experience with interview process.