J'ai postulé en personne. Le processus a pris 4 semaines. J'ai passé un entretien chez IBM (Bengaluru) en mai 2012
Entretien
telephonic. technical, managerial, Hr rounds were conducted. Also. there was a voice and accent round since it is client facing, SLA management, Quality frameworks, Risk Management, ITIL certification are added advantage. • Driving the aged tickets and backlogs lying with various RG’s
Handling bridge call for priority tickets/backlog/quality/RCA/new developments or process change and participating in client meets and calls.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez IBM en avr. 2021
Entretien
Very nice interview, didn't feel like one. It was an open discussion based on my previous experience.
I was expecting a more challenging approach, but instead, it was one of the most pleasant interviews I've ever had.
Questions d'entretien [1]
Question 1
Questions were more directed on my past experience.
J'ai postulé via un recruteur. Le processus a pris 1 jour. J'ai passé un entretien chez IBM en mars 2018
Entretien
Interview was conducted via phone with two people. It went well and was very professional. Post interview i was advised that they would follow up withing two weeks.
Questions d'entretien [1]
Question 1
What was my experience in supporting Incident Management
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 jour. J'ai passé un entretien chez IBM en nov. 2015
Entretien
The interview process was fairly easy as I was interviewed around ITIL and the processes that I was currently involved in. The interviewer had fair knowledge on the subject
Questions d'entretien [1]
Question 1
1. Define ITIL framework
2. How does incident management work