I found the Glassdoor hiring process to be both easy and delightful. I sent an application in and received an email to provide availability for when I would be able to take a call. I answered and received a call the same day. Second stage was a Zoom interview with the hiring manager. This was a 45 minute interview that allowed me to get a vastly greater understanding or the role and the need for the role in the business. 3rd stage was to visit on site and speak with a CSM. This allowed me to see the office and get a feel for the atmosphere while doing the peer interview. Finally, I spoke with the Director of Customer Service who wanted to drill down more on my experience and also to a senior Customer Service Specialist who I did a mock call with. Overall a good length process taken at a nice pace.