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      Recherches associées: Avis sur GEICO | Offres d’emploi chez GEICO | Salaires chez GEICO | Avantages sociaux chez GEICO
      Entretiens chez GEICOEntretiens d’embauche pour Customer Service Representative chez GEICOEntretien chez GEICO


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      Entretien pour Customer Service Representative

      15 mars 2016
      Employé (anonyme)
      Dallas, TX
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez GEICO (Dallas, TX) en mars 2016

      Entretien

      Applied on a Thursday night, completed personality test and received an email Friday morning that I was selected to come in for pre-employment testing; I selected the following Saturday. There were about 8 or 9 of us total in my group. The testing weeded out half the group. The remaining 4 of us waited to speak to an HR specialist, who then passed our information to a senior HR specialist. This cut the group down to just me, and the senior specialist set up role playing, which was very stressful but I did well on it. She then asked me a few questions after the role playing and then asked me to come back in on Monday to shadow a current CSR and speak with a hiring manager. The shadowing was one hour long and the interview with the hiring manager was about 30 min long and I was offered the position. Everyone during the process was friendly and professional. I did NOT endure a phone interview like kostnof the other people who have left reviews.

      Questions d'entretien [1]

      Question 1

      Have you applied to other companies and if so, why would you choose Geico?
      Répondre à cette question
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez GEICO

      Entretien pour Customer Service Representative (CSR)

      7 mai 2026
      Candidat à l'entretien anonyme
      Virginia Beach, VA
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez GEICO (Virginia Beach, VA)

      Entretien

      There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.

      Entretien pour Customer Service Representative

      27 avr. 2026
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via une autre source. Le processus a pris 2 semaines. J'ai passé un entretien chez GEICO

      Entretien

      Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour

      Entretien pour Customer Service Representative

      30 mars 2026
      Candidat à l'entretien anonyme
      Tampa, FL
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez GEICO (Tampa, FL)

      Entretien

      It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.

      Questions d'entretien [1]

      Question 1

      1. Tell me a time when you had to deal with a customer and provided empathy?
      Répondre à cette question