Initial communication was started by me when I applied online, after I applied online received email asking to set up a phone interview. Phone interview was basically verifying your application information and then asking some questions about yourself. Afterwards was asked what day and time would be okay for me to do my computer assessment. Computer assessment consists of multitasking and a typing test. Check out " Typingtest.com " for your own evaluation....If they ask you to schedule another day to come in and you receive a business card from the HR with the date and time. Congrats you moved onto the next step!