I applied for the job through the Geico website, got a call about a couple days later about a assessment test that i had to complete within a week. Following, I received a call about a video interview that I had to complete. It was about 20 questions in which you had to record yourself answering the questions, its not timed so you could take your time to think about your answers. The questions where mostly about yourself and STAR method questions. After passing the interview I was called about a week later with more questions. (simple questions about your resume) At the end of the phone call, I made an appointment for the role play. THE ROLE PLAY IS NO JOKE - YOU NEED TO BE MENTALLY READY. They put you in a very small office for two hours and at first they make you listen to a 45 minute recording about this fake company and they make you basically memorize all of the companies rules. (TAKE A LOT OF NOTES) After you pass the role play, you get a call from the hiring manger in your city to set up an interview. The interview lasted about 1 hour, they talk about the job and ask you more STAR method question. After it was over, I was offered the job.