If you know nothing about cars it's going to be much harder for you to learn since this course is designated to learn everything about cars. People that will have the advantage will be the ones that know something about cars which it will make it much easier for them to get through the course. You’re going to need to learn over 200 different car parts by name and spelling, this is very important since when they grade your papers for each exam every day they will mark it wrong if you forget a "s" or anything it has to be exactly has the book. So do by entering the word but forgetting a letter proves that you know the answer, but you might not be the best speller GEICO doesn't care they want exactly has the book wrote it. Every exam is going to be the same way you’re going to get diagrams which will be about 70% of each exam and then question which will be the remaining question of the exam. Spend the most time studying the diagrams every night until you get them all memories completely word for word. Then spend the rest of the time reading the chapters that you reviewed every day look for the odd things in the book and memories those things also. Since the question will have about 10% of them are trick question and a lot of people get those wrong on each exam. There will be a portion on definitions you there going to tell you that you need to learn word for word. You don't make sure that you know exactly all the words there is going to be another 100 words in this list that you need to learn. The best thing is to be able to associate the words with the definition, don't waste your time on trying to learn all the definitions by heart for the few that are going to be ask that way it’s not worth it to waste all that study time on those. The diagram exam is the easier of them all since you will already have learned them by heart throughout the first 2 weeks. So that one you won't need to study that much just mostly review them and move on. The estimate exam well that one that is not very fair. Let me explain the simple reason is that it's graded base on other student and not actual damage to the vehicle. So let's say student X writes down 10 lines of damage on the vehicle and you write 8 lines, you’re going to lose points because you don't have the same amount has him. The issue is that it’s not realistic and there is no standard to be gauge by except another student. So if a student says on car X "well I think that this damage was caused by the scenario" and the teacher says ok. Then you’re going to lose points if you didn't write it down, again unrealistic since that damage had nothing to do with the original damage at all it’s just another student opinion. This is one is very unrealistic and I didn't really get the point for the simple reason that your trying to train somebody in finding exact damage on a vehicle. In this case is how much imagination do you have and nothing of exact damage this was a really huge waste of time. Not good for the training purpose at all, you’re trying to have people learn how to do car estimate but then you have them prove why they thing that damage should be on an estimate. That would be like taking an exam in college and then saying well this answer should be good because in this situation. So you can see that this exercise has no training value at all and is a complete waste of time. So don't worry this one is more of a luck exercise than anything else and I would recommend to just be friendly with the other student and try to get an agreement and everybody write the same thing and then the grades are higher. The initial portion of the training needs to be change, student should be learning the parts in the book but spelling mistake should not be counted unless for the simple reason that if you wrote septamber and that is the correct answer the teacher know that you know what the answer is but this would not count because it’s not spelled correctly September. This is a waste of time since the student is going to be using a computer with spelling correction. Don't you want somebody that know the material then somebody that can spell that's my question? Should also try to invest in some kind of 3D software do your "low cost provider" this would greatly increase student that have no mechanical background. I would also base my recruiting focus more on people that have some kind of background in cars; this will increase productiveness in the long wrong once the student gets into the field and start estimating damage. Since being the low cost provider the company should know that the learning curve is going to be a complete memory dump after the training. For the simple reason that you are pushing so much information to each student that he will need to relearn most of everything. This is already apparent just by the lower test scores on Monday.