Phone interview, computer literacy test, then all day in-person interview. You interview with a supervisor, advance to roleplay, advance to interview with management. They tell you on the spot if you got it, otherwise they "will get back to you."

During my interview process there was two main interviews. The first one was more of a screening to make sure this was a job I was interested in, and on the flip side one that I qualified for. The second interview was via video and was much more focused around the job and what would make me as a candidate suited for the position.