I went for a day interview. They asked basic interview. Then I received a phone call offering me the job. The questions were things like why would you be suited here and what have you done that you are proud of?
Le processus a pris 3 jours. J'ai passé un entretien chez Convergys (Newcastle upon Tyne, Angleterre)
Entretien
Applied online, received a phone call same day. Short process asking me if I had any experience then invited to an assessment centre.
Assessment day took around 3 hours and consisted of a presentation, group task and one on one interview. Process was pretty informal and interviewer put me at ease, making the interview seem more of a conversation.
Offered a job same day.
J'ai postulé via la recommandation d'un employé. Le processus a pris 2 jours. J'ai passé un entretien chez Convergys (Tampa, FL) en oct. 2017
Entretien
Was called for a phone interview, then scheduled to come in person. Took a typing test and questionnaire about how I would handle different customer service situations. Answered questions about experience and availability.
Questions d'entretien [1]
Question 1
Describe a time where you gave excellent customer service.