I accepted an offer for a Passport Associate Level II position and completed fingerprinting and a lengthy federal background check. I was never given a start date and instead received monthly emails for nearly two years asking if I was still interested, which I consistently confirmed. I was later contacted to re-interview for a Passport Associate Level III role after being told the original position was closed. I took unpaid time off from my current job to attend the interview. After the interview, I received no communication for several months. I only received a rejection after proactively requesting confirmation of an offer or start date, at which point I was told the interview panel felt I was not qualified. The lack of timely follow-up and prolonged handling of the process was unprofessional and costly as a candidate. Candidates should be aware that this process can involve significant delays, repeated outreach without resolution, and limited communication after interviews.